Previous Appointment - Health Centre

Through this service all the Health Centres d'Atenció Primary of the Balearic Islands they face previous appointment with its doctor of the Health Centre, its pediatrician, its nurse, l'odontòleg and the quotations for analytics a través d'un number únic, 902 079 079, that he attends to the citizens between the 7.00 and 21.00 hours from Monday to Saturday. In more it allows than the users not have d'esperar to obtain appointment and in moments of great welfare demand to facilitate to the citizens that obtenguin summons in the Health Centre with big comfort and from its address.

Thus, the telephone of Previous Appointment, promoted by the Ministries of Health and Consumption, through the Service of Health, and d'Economia, Treasury and Innovation, through the General Direction of Technology and Communications, facilitates l'accessibilitat to the citizens to the health public.

The called ones are attended to by a team d'unes 70 persons among technicians, tele-operators and computer specialists of Bipellicle in its center of phoned about. The number of tele-operators varies depending on foreseen l'afluència of called, with a maximum of 47 operators in the rush hours.

Maximum deadline for the resolution

 

Maximum deadline for the notification

 

Administrative Silence

 

Form of initiation

Application of delivery

Purpose of the administrative way

No

Documental simplification

• Access to the general models of simplification

Competent organ to resolve

General Director, Service of Health of The Balearic Islands (ib-salut)

Buildings

• Service of Health of The Balearic Islands (ib-salut)
  C/ de la Reina Esclarmunda, 9 07003  Palma
  Tel.: 971 17 56 00